Who we are
At Maaake, we are committed to maintaining the trust and confidence of our clients, our partners, and visitors to our website. We particularly want to ensure you understand how and why we might collect and use your personal information, and the rights you have to control what we may do with it.
The following policy applies where we are acting as a data controller with respect with the personal data of visitors to our website visitors and users of our services.
What personal data do we collect
- There are various ways Maaake might collect personal information about you:
- you may provide us with your contact details (your full name, email address and telephone number) when you inquire through our website;
- we collect information through cookies and your computer’s IP address when you visit and browse our website;
- we may store your contact details (email address) when you correspond with us;
- we may store your contact details when we provide them if you meet us, for example at industry events or at face-to-face meetings;
- we might find and store your details when we connect with you through platforms such as LinkedIn;
- we might be provided your details by third parties who have your consent to pass us your data;
through publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.
The types of personal data we process
Personally identifiable information.
Some of the personal data we collect about you is directly identifiable, for example, the details you provide when you ask us to contact you through our website, or your email address when you send a message to someone in our team.
Indirectly identifiable personal information
The other type of personal data we collect might not be able to directly identify you, but it could still be possible if it were associated with other pieces of information.
Examples of indirectly identifiable personal information are cookies and IP addresses. A cookie is a small text file that is stored on your computer and is used to collect data about how you navigate and interact with our site and its pages. An IP (Internet Protocol) address is an identifier of your computer when it is used to connect with the internet.
Some of these types of data are necessary to provide our online services, and some we request to use to understand who our visitors are and how to improve our services to them.
Whether it is directly identifiable or not, we treat your data in the same way, and will only ever use it for the specific purpose for which it has been provided.
What do we process your personal data for
When you provide your personal information by contacting us, either by writing to us or filling out the contact form on our website, we will only use that information for the specific purpose for which it was provided.
Where you provide your consent, we will also use your details to provide you with marketing information about Maaake that we think will interest you. You can withdraw your consent for us to use your personal information for this purpose at any time.
If you are part of a company that may be interested to hear about Maaake and the services we offer, if we source your corporate email address in the public domain (such as your own company website), then we may contact you proactively with marketing information about our services.
If you are already a client of the Maaake, we may use your details to contact you about other services we offer that we think will be useful to you.
You may stop us from sending you further marketing information at any time by clicking on the unsubscribe link you will find in every email we send or contacting us through the details at the end of this Notice.
We will always honor your request that we stop sending you marketing information without undue delay, and if there is no further purpose in retaining your details, we will also erase them. However, where you are an existing client, we may continue to communicate with you for other purposes relating to the services we provide and the work that we do with you.
Google Analytics
When you visit maaake.com, we will ask for consent to collect information about your visits to our website. We use this information to understand how our visitors navigate around our site, for example, the number of visitors to various pages, how much time was spent there, and other statistics that will help us improve our website. This information is passed to Google to process and report to us in a way which does not identify anyone.
You can find out more about how Google uses your data in Analytics here: https://support.google.com/analytics/answer/6004245?hl=en-GB
How to access and control your data
- You have the following rights surrounding access and control of your personal data:
- the right to ask for a copy of the personal data that we hold about you;
- the right to request that we delete personal data held about you;
- the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;
- the right to opt out of any marketing communications that we may send you, and to object to us holding your personal data if we have no legitimate reasons to do so
If you wish to exercise any of the above rights, please contact us using the details set out below.
Sharing your personal data
Maaake will not pass your personal data to anyone else without first obtaining your consent unless there is some circumstance by which we are required to do so by law.
Making a complaint
If you feel that your personal data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113, or visit www.ico.org.uk/concerns.
Updates to our privacy policy
We may make changes to this Privacy Policy from time to time, so encourage you to check these pages periodically. This Privacy Policy was last updated on June 4th. You can contact them by calling 0303 123 1113, or visiting www.ico.org.uk/concerns.
How to contact us
We hope this Privacy Notice has helped set out the way we handle your data and your rights to control it.
If you have any questions that haven’t been covered, please contact our Data Protection Officer who will be pleased to help you:
write to us: 2 Manor House Lane, Datchet, United Kingdom, SL39EB